How often should I have my heat pump serviced?

You should have your heat pump serviced at least once a year. If you use your heat pump for heating and cooling, you should service it twice annually, in the fall and the spring.

What is the life span of a heat pump?

The average life span of a heat pump is 10-15 years. Because heat pumps run year-round to heat and cool your home, they don’t always last as long as a typical heating or cooling system. However, you can extend the life span by ensuring that your unit is routinely maintained by an HVAC professional.

Meet the Techs

We’re proud of our technicians. Every day they provide the same great customer service that we’re known for. These are the folks who will be showing up at your door, and we wanted you to have a chance to meet them beforehand.

If you’re looking for a long-term relationship with a strong company that will be here to service your system for service to come, you’ve come to the right place. Our certified technicians will always show up to your door in one of our Frederick Air vehicles, a proper uniform, and their name badge clearly visible. That’s the kind of service you should expect from a great HVAC company.

Meet the Techs

Duane: Senior Service Technician

bio

Year started in the Industry (1992)
Year started at Frederick Air (2011)

Here’s what our customers have to say:

“Duane was prompt, professional, polite, and thorough.” – Donald H, Frederick

“Quickly diagnosed the problem and kept us informed with thorough explanations
as the service call progressed.” -Kathleen T, Frederick

“Very professional and friendly technicians. I really liked Duane, he knows his business
and is very friendly.” – Bonnie D, Frederick

License and Certifications:

Maryland State HVAC Journeyman license
NATE certification: Core, Gas Furnace, Heat Pumps
Universal EPA refrigerant certification
Many other industry related and manufacturer specific certifications.

Bryant Academy Training:

Check, Test and Start 201
All About Air
Touchscreen Evolution
Evolution Extreme Inverter heat pumps
Basic Refrigeration
Advanced Refrigeration
Basic Electricity
Gas Furnaces
Variable Speed Air Conditioning and Heat Pump
A/C Charge and tune
Electric Motors
Residential Controls
Duct Free Systems
Airflow Dynamics
Evolution Extreme Heat Pumps
Virtual Residential Zoning

Justin

bio

Jeff: Maintenance Technician

bio

Year started in the Industry (2012)
Year started at Frederick Air (2012)

Here’s what our customers have to say:

“I am very pleased with the service that Frederick Air provides. The technician Jeff is very courteous and always is here in the appointed time.” – Ryan M, Frederick

“Jeff did a great job. He was very professional and polite. He took time to make sure he did the job right and to the benefit of the customer.” – Philip, Jefferson

License and Certifications:

Maryland State HVAC licensed
NATE certification: Core, Heat Pump, Furnace
Universal EPA refrigerant certification
Many other industry related and manufacturer specific certifications.

Bryant Academy Training:

Evolution Extreme Inverter Heat Pump
Duct Free Systems
Heat Pump Service
Residential Controls
Electric Motors
Manual D – Airflow
Gas Furnace Codes
Residential Zoning
Infinity/Evolution Updates/Troubleshooting

Duane: Senior Service Technician

bio

Year started in the Industry (1992)
Year started at Frederick Air (2011)

Here’s what our customers have to say:

“Duane was prompt, professional, polite, and thorough.” – Donald H, Frederick

“Quickly diagnosed the problem and kept us informed with thorough explanations
as the service call progressed.” -Kathleen T, Frederick

“Very professional and friendly technicians. I really liked Duane, he knows his business
and is very friendly.” – Bonnie D, Frederick

License and Certifications:

Maryland State HVAC Journeyman license
NATE certification: Core, Gas Furnace, Heat Pumps
Universal EPA refrigerant certification
Many other industry related and manufacturer specific certifications.

Bryant Academy Training:

Check, Test and Start 201
All About Air
Touchscreen Evolution
Evolution Extreme Inverter heat pumps
Basic Refrigeration
Advanced Refrigeration
Basic Electricity
Gas Furnaces
Variable Speed Air Conditioning and Heat Pump
A/C Charge and tune
Electric Motors
Residential Controls
Duct Free Systems
Airflow Dynamics
Evolution Extreme Heat Pumps
Virtual Residential Zoning

Don: Senior Service Technician

CEO

bio

Year started in the Industry (1995)
Year started at Frederick Air (2012)

Here’s what our customers have to say:

“Don provided excellent service and was very thorough.” – Julie E, Frederick

“On time, courteous, and knowledgeable on my issue.” – Kelly J, Frederick

“The repair was made and I received a call about what the problem was and to tell me how patient and understanding Don was explaining everything to my wife. You see, she is home recovering from a brain aneurism. My heartfelt thanks to Don for taking his time and going out of his way to make sure she made aware of what work he had done and she was comfortable again. My thanks to Frederick Air for employing Service Technicians that will go the “extra mile” to make sure their customer is properly cared for and have the patience for handling special circumstances when the situation calls for it. Thank you, Don.” – Teresa & Scott C, Brunswick