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Exceptional Customer of the Month – May 2019

Our May Exceptional Customer of the Month is Mary Husser. She donated Humidifier Water Panels for us to give to customers that need to replace them and are unable to afford them. They have been fantastic customers for many years, and we are so proud that they are part of the Frederick Air Family. Thank you for being such a great customer! This month’s Exceptional Customer will get a $50 gift card to Pretzel & Pizza Creations!

Thank you to all our Exceptional Customers!

At Frederick Air, we have an Exceptional Customer Jar where anyone in the office or in the field can nominate customers that are helpful or wonderful or touched our lives in some way. Anything from rescheduling maintenance so we could get to a customer without heat to making hot cocoa for the crew working in a cold attic. Each month we read aloud those nominated and one is randomly selected as our Exceptional Customer of the Month.

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  • Ensuring optimal HVAC system performance.
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  • Technicians certified by North American Technician Excellence.
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  • Focused on technical expertise and customer satisfaction.
  • Committed to community and customer comfort enhancement.