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FAQ’s for HVAC Services

The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 14 or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 14 to the 20’s.

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is derived based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.

Your heating and cooling systems work incredibly hard to perform their functions for your home every day. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts that the naked eye may not notice. You should have maintenance done on your system regularly to ensure maximum efficiency and allow prevent possible problems that may occur in the near future.

At least once a year heat pumps and air conditioners require a professional tune-up. It is recommended that gas-fired equipment be serviced every year for cleanliness and safety. Inspections on boiler and furnace systems should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines, the gas meter, oil tank and every part of the actual furnace and boiler. Meanwhile, heat pump and air conditioning unit inspections should also include inspections of the fan, compressor, indoor coils, outdoor coils, electrical components and refrigerant lines.

 

With programmable thermostats you can control the temperature in your home at different times of day without ever touching your thermostat. Because everything is automatic, you will never forget to change the setting on your own, maximizing the opportunity to save on your utility bills.

 

Standard filters work to keep your system and its ductwork clean, but they don’t really improve indoor air quality. To do that you need a pleated media filter. The pleated media filter rests between the main return duct and the blower cabinet and will improve dust and particle removal by seven times that of a standard filter. However, upgrading to an electronic filter and/or a UV light will remove everything from insecticide dust to airborne viruses from the filtered air. Always choose a filter that matches your blower’s capacity. For optimum efficiency and filtration, Frederick Air recommends that you replace your 1” disposable filters at least once a month. If you have washable filters, they should be cleaned once a month as well.

 

As an HVAC dealer, Frederick Air is the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability.

 

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others.

Frederick Air can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to insure the size of the system you purchase will be large enough to cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.

 

Under most equipment warranties, parts that fail during the warranty period due to defect in the part are covered. Most warranties do not cover labor. Warranty certificates are included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. If you cannot find your warranty certificate or have questions about your coverage, Frederick Air will also be able to provide you with the information.

 

Frederick Air is dedicated to using the most dependable and efficient products available. For your specific equipment, there are many variables that affect life expectancy, and of course, the regularity of routine maintenance. Give us a call to determine the life expectancy of your specific unit.

 

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What To Expect

Discover The Frederick Air Difference

Extraordinary Customer Service

We go beyond the norm to deliver exceptional care, ensuring each interaction is tailored to your needs for maximum satisfaction and support.

Factory Trained Expert Technicians

Our technicians are trained by the manufacturers, equipping them with the latest knowledge and skills to handle your HVAC needs with utmost precision.

Commercial & Residential Services

Whether it's a large commercial facility or a cozy home, our experienced team provides reliable HVAC services tailored to each setting's unique requirements.

Servicing All Makes & Models

No matter the brand or model of your HVAC system, our versatile experts are ready to ensure its optimal performance and longevity.

Locally Owned & Operated

Being a local business, we understand the specific needs of our community and are committed to providing personalized and responsive service to our neighbors.

24-Hour Emergency Service

Day or night, our emergency service is available around the clock to address any sudden HVAC issues, ensuring your comfort is never compromised.

Extraordinary Customer Service

We go beyond the norm to deliver exceptional care, ensuring each interaction is tailored to your needs for maximum satisfaction and support.

Factory Trained Expert Technicians

Our technicians are trained by the manufacturers, equipping them with the latest knowledge and skills to handle your HVAC needs with utmost precision.

Commercial & Residential Services

Whether it's a large commercial facility or a cozy home, our experienced team provides reliable HVAC services tailored to each setting's unique requirements.

Servicing All Makes & Models

No matter the brand or model of your HVAC system, our versatile experts are ready to ensure its optimal performance and longevity.

Locally Owned & Operated

Being a local business, we understand the specific needs of our community and are committed to providing personalized and responsive service to our neighbors.

24-Hour Emergency Service

Day or night, our emergency service is available around the clock to address any sudden HVAC issues, ensuring your comfort is never compromised.

Reviews

See What Our Clients Say

I have been a customer for over 22 years. Frederick Air always has fast and fair service and installation. I once had an outdoor heat pump unit fail under warranty and they replaced the whole thing with no hassle and no delay! I could not ask for more!

John A.

John A.

We just had a new system installed with Frederick Air. From the first meeting with the utmost professional Comfort Consultant, Fritz Beiter to the end of our installation, we had nothing but a great experience. Lead tech, Austin Fisher was terrific at running the installation and explaining everything to us. He is also very knowledgeable and…

Connie S.

Connie S.

AJ was on time, courteous, thorough, and informative regarding the tasks he performed and what the results meant. He provided options for future solutions including multiple options for humidifying the air and a full system replacement when the time comes. 10/10 would recommend!

Jeremy B.

Jeremy B.

Excellent service and dedication to work, acumen, and experience. I would highly recommend Frederick Air. Great price, product design, and functionality.

Anthony C.

Anthony C.

We contracted with Frederick Air to install a humidifier. All through the process, from consultation through the sale and installation, we received courteous and professional service. Frederick Air exceeded my expectations, and earned my future business.

Ron D.

Ron D.

Our furnace went out during below freezing temperatures. It needed to be replaced asap to get heat in our house. I set up appt in the evening for the next day, and they arrived right on time. They were very polite, professional, and efficient. They figured out what was wrong and had part replaced within the…

Katie H.

Katie H.

I had to have my entire HVAC system replaced in August. I had 3 companies quote the job. Frederick Air explained the what, why and how much more thoroughly than the other 2. The sales rep Dan was great. He wasn't rushed and really explained all my options. The installation team was also great. They moved…

Brian F.

Brian F.

Frederick Air provided a quick response. The technician was very thorough and found the issue. It couldn't be fixed on a 15-year- old furnace. The salesperson was very professional and thorough. He provided several options for us to consider. I highly recommend Frederick Air.

Jeanne W.

Jeanne W.

I was impressed with the entire process, from the first technician to the salesman to the installers, everything was told to me up front. They all were very courteous, professional and knowledgeable! So glad I contacted Frederick Air for my first HVAC issue.

Kay J.

Kay J.

It couldn't have been a better experience. From my first meeting through the installation, every person I encountered was so nice and helpful. The installation started on time, ended on time, and cost exactly what they estimated. Frederick Air seems very communicative and welcoming of feedback as well. I give it the highest recommendation.

Karen K.

Karen K.

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Superior Comfort & Trusted Expertise With Industry-Leading Equipment

  • Ensuring optimal HVAC system performance.
  • Guaranteed satisfaction with our Factory Authorized Dealer commitment.
  • Technicians certified by North American Technician Excellence.
  • Utilizing Factory Authorized Parts for peak efficiency
  • Focused on technical expertise and customer satisfaction.
  • Committed to community and customer comfort enhancement.