How often should I have my heat pump serviced?

You should have your heat pump serviced at least once a year. If you use your heat pump for heating and cooling, you should service it twice annually, in the fall and the spring.

What is the life span of a heat pump?

The average life span of a heat pump is 10-15 years. Because heat pumps run year-round to heat and cool your home, they don’t always last as long as a typical heating or cooling system. However, you can extend the life span by ensuring that your unit is routinely maintained by an HVAC professional.

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Exceptional Customer of the Month – February 2019

Our February Exceptional Customer of the Month is Scott Winget!

We strive for perfection, but sometimes there’s an issue or two to work through on projects. There were a few hiccups during our project at Mr. Winget’s home and he was repeatedly gracious and understanding with our installers and technicians. Thank you for being such a great customer! This month’s Exceptional Customer will get a $50 gift card to Pretzel & Pizza Creations.

Thank you to all our Exceptional Customers!

*At Frederick Air, we have an Exceptional Customer Jar where anyone in the office or in the field can nominate customers that are helpful or wonderful or touched our lives in some way. Anything from rescheduling maintenance so we could get to a customer without heat to giving hot cocoa to the crew working in a cold attic goes a long way! Each month we read aloud those nominated and one is randomly selected as our Exceptional Customer of the Month.